The prices indicated on are expressed with taxes (TTC) including delivery costs.

The 3 reflexes to adopt during the delivery:

In the presence of the carrier:

1. Check the number of packages as well as the condition of the packages

2. Check the condition of the products inside the packages

3. The good conformity of the products with respect to the delivery note At the slightest question, contact customer service via live chat.

Secure payment : recommends Paypal as the main payment method for your purchases on our website.


Means of purchase:


Use PayPal or Visa, Mastercard as a payment method to pay for a purchase. This protection is free and valid in France and abroad (see conditions).


How to do ?


To report a dispute, you must log into your PayPal account. You have 45 days from the date of payment. If the seller does not respond or if you cannot find an amicable solution, you can turn the dispute into a complaint within 20 days. By opening a complaint, you are asking us to make a decision for you. We then review your file and verify your eligibility for a refund in accordance with our Terms of Service.

Conditions :

All tangible items that can be shipped that are not prohibited by law may be covered.


Here are some examples of cases where we will intervene:

You bought a book but received a DVD, you bought a new item but received a used item, you bought 3 items but received only 2, the item was damaged during delivery , important parts of the item are missing (not mentioned by the seller), you bought a genuine item but received a counterfeit. If the seller was specific in their description but the item does not suit you, Buyer Protection does not apply. Exclusions to the Purchase Protection program does not cover digital goods (intangible items), services, custom items, travel tickets and items not authorized by our regulations (generally prohibited by law as well). Payments for hand-delivered items and sending money between relatives are also not covered.

Refunds in case of problem: is not responsible for any transaction error on the part of the customer.  

If you have a problem with a seller, you can also ask us to intervene. If your purchase meets the conditions of our Protection, we will refund you except Article 9.


A responsive support service


In the event of an unauthorized transaction, complaint or any other difficulty you encounter, we help you find a solution. Contact our Customer Service.




Terms of Service

Terms and conditions

Article 1 - Preamble and definitions The present general conditions of sale detailed below (hereinafter referred to as the "General Conditions"), govern the contractual relations between any user of the site wishing to make a purchase from through the website whose main activity is the sale of clothing on the website. The purpose of these general conditions of sale and use of the Site (hereinafter "the General Conditions") is to set the rules for the use of the Site by the Customer as well as to govern the sale of our products on the Site. Thus, the Customer undertakes, during each of his visits to the Site, to comply with the General Conditions which apply to all the products and services available on the Site, whether these are provided free of charge or sold. Consequently, the Customer accepts fully and without any reservation, all of the General Conditions before any purchase, consultation of information and / or simple free use of the Site. Unless proven otherwise, the data recorded on the Site constitutes proof of all transactions between our company and the Customer. The General Conditions and all contractual information are presented on the Site exclusively in French. Our company is free to modify the General Conditions at any time. The Customer is therefore advised to refer, regularly, to the latest version of the General Conditions permanently available on the Site. However, the applicable General Conditions are those in force on the date of the order. Certain services of the Site may require specific additional and specific conditions of sale and use. These special conditions of sale and use supplement the General Conditions and must have been accepted by the Customer. The temporary non-application of one or more clauses of the General Conditions by our company may in no case be interpreted as a waiver on its part to avail itself of any of said clauses. Likewise, any condition, contrary to the General Conditions, requested by the Customer and not accepted by our company is unenforceable against us.


Article 2 - Purpose

The purpose of these conditions is to define the sales regime and the rights resulting therefrom, in particular for: - the organization of legal relations between and the customer - the terms of sale between and the customer (order , delivery etc.).


Article 3 - Order procedure and method

To place an order, the customer has two means: By Internet on our site accessible 24/24 and 6/7 as well as by live chat. The data communicated by the customer and recorded by during registration and ordering constitutes proof of transactions between and the customer. After validation of the order by the customer, will send a confirmation email to the customer to notify him that the order has been registered. reserves the right to refuse to execute a delivery or to honor an order in cases where the customer has not paid in whole or in part a previous order, or in cases where a payment dispute remains.


Article 4 - Price

The prices indicated on the site are expressed with taxes (TTC) and delivery costs included. Delivery costs differ depending on the customer's delivery address and the weight of the goods ordered. The delivery costs are specified in the basket and confirmed during the validation of the order. Delivery costs are billed at the end of the order and are added to the price of the goods ordered. reserves the right to modify its prices at any time but the products will be invoiced on the basis of the prices in effect at the time of the order entry, subject to availability on that date.


Article 5 - Retention of title and risks retains ownership of the goods sold until effective payment of the full price in principal and accessories. Failure to pay one of the deadlines may result in claiming the goods. These provisions do not prevent the transfer to the customer, upon delivery, of the risks of loss and deterioration of the goods purchased as well as of the damage they could cause.


Article 6 - Availability

The customer acknowledges and accepts that will honor his order within the limits of its available stocks and those of its partners and suppliers. will make every effort to process all orders. In case of unavailability of a product after confirmation of the order and after closing of the sale concerned, will inform the customer by e-mail or by telephone of the partial delivery of his order or of the cancellation of it. this. If necessary, in order to satisfy its customers and in an effort to achieve a satisfactory and serene commercial relationship, will offer the customer the reimbursement of the sums actually debited in the form of a voucher or by bank transfer or check.


Article 7 - Secure payment

In the case of payment by payment card, the customer's order will only be validated after the account has been debited with the authorization of the competent payment centers. In the event of a lack of authorization, the customer's order cannot be taken into account. In the event of non-payment for any reason, an amicable lump sum indemnity of 10 Euros will be required by in addition to the amount of the invoice, plus debit fees invoiced by the banking establishment of In the event that amicable collection has remained unsuccessful within 10 days from the date of dispatch of the first collection request letter, whether this letter is sent by registered mail or by ordinary letter. The recovery will be done by litigation. The litigation costs that the collection firm would have to charge directly to the client are independent of the out-of-court lump sum compensation.


Article 8 - Terms of Delivery

Products purchased from are subject to delivery by carrier. The customer can choose for certain products their withdrawal directly from The times indicated during the validation of the order are calculated in working days (from Monday to Friday, excluding holidays). At the slightest question, contact customer service by live chat.

Please be informed that there may be a delay for cross-border information updates (maximum 11 days).

The estimated delivery time for product transit orders may be extended to 90 days due to the coronavirus outbreak.

Article 9 - Terms of Transaction

Once the transaction is completed, the product will not be refundable unless we make an error, but reserves the right to exchange the product if it has not been used at the cost of return borne by the customer. The customer takes note and therefore accepts his transaction carried out by himself.

Article 10 - Letter of delay

If the seller has still not delivered the good to you after the period of 30 to 60 days or the date indicated in the contract, you must send him a letter in which you ask him to deliver the good to you within a reasonable time. 
The law does not specify what is meant by "reasonable time". It is therefore assumed that its duration depends on the circumstances and the object of the delivery.

Your letter must be sent by registered mail with acknowledgment of receipt by email.



Model privacy policy.

Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information that we collect.

Collection of personal information

We collect the following information:

  • Last name
  • First name
  • Address
  • Postal code
  • email address
  • Gender / Sex

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as indicated in the next section, cookies and / or logs to collect information about you.

Forms and interactivity:

Your personal information is collected through a form, namely:

  • Website registration form
  • Order form

We use the information thus collected for the following purposes:

  • Order tracking
  • Information / Promotional offers
  • Contact

Your information is also collected through the interactivity that can be established between you and our website, as follows:

We use the information thus collected for the following purposes:

Right of objection and withdrawal

We are committed to offering you the right to oppose and withdraw your personal information.
The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during collection.

The right of withdrawal is understood as being the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

To be able to exercise these rights, you can:
Website section:

Permission to access

We are committed to recognizing a right of access and rectification to data subjects wishing to consult, modify, or even delete information concerning them.
The exercise of this right will be done:
Website section:


The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

  • SSL (Secure Sockets Layer) protocol
  • SET Protocol (Secure Electronic Transaction)
  • Access management - authorized person
  • Access management - data subject
  • Network monitoring software
  • Computer backup
  • Digital certificate development
  • Login password

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always some risk involved when using the Internet to transmit personal information.


Our commitments regarding the protection of personal information meet the requirements of the following program:

  • TRUSTe (Visa, Mastercard, playplus)
  • VeriSign


We are committed to respecting the legislative provisions set out in:



Access Denied

You do not have permission to view this page

Please contact for assistance or refresh the page to retry. If you are using a VPN please disable it.